Shipping Information

At Perfumelush, we strive to deliver your fragrances using the fastest, safest, and most reliable methods. We’ve partnered with reputable courier companies to ensure your products arrive securely and on time.

Order Tracking:
After placing your order, you will receive an email with your order details. Once shipped, you’ll receive a second email with the shipping details and a Tracking ID. You can track your order on our courier partners’ websites using the provided ID.

What if my order doesn’t arrive on time?
If you encounter any delays or tracking issues, contact us at info@perfumelush.com for assistance.

Payment Terms:
We accept payments via Net Banking, major Credit Cards, Debit Cards, Demand Drafts, and Cheques.

Note:
Delivery times may change without notice, and we are not liable for delays caused by our logistics partners or the unavailability of the recipient. Delivery may be made to a family member upon verification.

International Orders

We provide a safe and secure shipping option across the globe via India Post. We ensure that the products reach their destinations in a timely manner and provide tracking information so you can monitor the progress of your order.

International orders are simple and secure. You can pay via Bank Transfer, debit/credit cards, or Apple Pay. For Bank Transfers, simply reach out to us, and we’ll guide you through the process.

Shipping charges are based on your location and will be automatically added to your order at checkout.
Please note that no cancellation requests are accepted once the order is shipped.

We usually dispatch products within 2-5 working days. After dispatch, products typically take 15-30 days to reach you, depending on your location. We ship via India Post.

In case of delays (if the product is not dispatched within the estimated time period), feel free to contact us. Once your order is shipped, you will receive a fully trackable tracking number.

For any other queries, please email info@perfumelush.com One of our team members will respond within 24 hours. Please note that our office timings are MON-SAT, 10 AM – 6 PM ONLY.

No exchange or return is applicable on international orders. Please feel free to contact us before placing an order if you have any concerns.

Custom Clearance, Import Duties, and Taxes

• As the recipient, you are liable for all import duties, customs, VAT, and any other local sales taxes imposed by the country we are shipping to. Payment of these fees may be required to release your order from customs on arrival.
• Customers are responsible for all documentation related to customs clearance in their country.
• Upon the item’s arrival, you are required to pay any necessary customs, import fees, and taxes. These import charges are typically based on the item’s price, weight, dimensions, and country of origin, along with any taxes, duties, or fees added by your country.
• Shipping costs do not include import charges.
• It is the buyer’s responsibility to check which customs and import charges may apply and to pay them.
• We are not responsible for any delays in the clearance of shipments in any country other than the country of origin.